Clark Health Privacy Policy
This Privacy Policy describes how we collect, use, and protect personal and health information through our website and communications.
Information We Collect
We may collect personal information when you interact with our website, contact us, or communicate with our office. This may include your name, phone number, email address, and any information you choose to provide through forms or messages. If you are a patient, information you provide may be considered protected health information under HIPAA.
How We Use Information
Information collected is used to operate our medical practice, respond to inquiries, schedule appointments, provide patient support, and communicate with you regarding your care. We may also use information to improve our services and website functionality.
SMS and Phone Communications
If you provide your phone number, you may receive calls or text messages related to appointment reminders, care coordination, follow ups, or administrative matters.
Message and data rates may apply.
We do not share, sell, rent, or disclose mobile phone numbers or SMS consent to third parties or affiliates for marketing or promotional purposes. You may opt out of text communications at any time by replying STOP.
HIPAA Compliance
As a medical practice, we comply with the Health Insurance Portability and Accountability Act. Protected health information is used and disclosed only as permitted by law. A full Notice of Privacy Practices is available upon request and at our office locations.
Sharing of Information
We do not sell personal or health information. Information may be shared with authorized staff, service providers, or business associates who assist us in operating our practice and are required to protect your information.
All service providers are required to safeguard information and use it only for permitted business purposes.
Data Security
We take reasonable administrative and technical measures to safeguard personal and health information against unauthorized access, disclosure, or misuse.
Your Choices
You may request access to your information, ask questions about our privacy practices, or request corrections as permitted by law by contacting our office.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact our office directly.
Last Modified: February 2, 2026
SMS Terms & Conditions
1- SMS Consent Communication
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications
If you have consented to receive text messages from Clark Health, you may receive messages related to the following:
- Appointment reminders
- Follow-up messages
- Billing inquiries
- Promotions or offers (if applicable)
3- Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to 1 SMS message per week related to your appointments/billing, etc..
4- Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method
You may opt-in to receive SMS messages from Clark Health in the following ways:
- Verbally, during a conversation
- By submitting an online form
- By filling out a paper form
6- Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can contact us get help directly.
8- Standard Messaging Disclosures
- Messaging frequency may vary.
- Message and data rates may apply.
- To opt out at any time, text STOP.
- For assistance, text HELP or visit our website at theclarkclinic.com.
Visit theclarkclinic.com/privacy-policy for privacy policy and
theclarkclinic.com/privacy-policy for Terms of Service.