SMS Terms & Conditions
1. SMS Consent Communication
The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
If you have consented to receive text messages from Clark Health, you may receive messages related to the following:
- Appointment reminders
- Follow-up messages
- Billing inquiries
- Promotions or offers, if applicable
3. Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to one SMS message per week related to appointments, billing, or other applicable communications. Actual frequency may vary based on your interactions and communication needs.
4. Potential Fees for SMS Messaging
Message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method
You may opt in to receive SMS messages from Clark Health in the following ways:
- Verbally, during a conversation
- By submitting an online form
- By filling out a paper form
6. Opt-Out Method
You can opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7. Help
If you are experiencing any issues, you can reply HELP or
contact us directly through our website.
8. Messaging Disclosures
- Message frequency may vary.
- Message and data rates may apply.
- To opt out at any time, text STOP.
- For assistance, text HELP or visit our website.
- Carriers are not liable for delayed or undelivered messages.
- Messages may be sent via SMS or RCS, which are not fully secure.
Last Modified: October 12, 2026